For any return request within 14 days of purchase, please contact customer service by sending an email with your contact details and order number to: info@numerooneparis.com OR in the "contact" section of the website.
/!\ Underwear and swimwear cannot be returned for hygiene reasons.
Returns are at the buyer's expense, unless the buyer subscribed to ONE+ insurance at the time of purchase.
For your refund request to be applicable, the product must not have been used or worn and must be returned in its original box/pouch. The refund or credit can be issued upon receipt of the item and validation of these criteria by the after-sales service team.
